Concierge Service

Medical Concierge Service

Effortless Care, Every Step of the Way

For patients travelling from abroad or across the UK, we offer a discreet, fully personalised Medical Concierge Service designed to make your experience as seamless and comfortable as possible. Led by our Senior Patient Liaison, Louise Finch, and her expert team, the service ensures that every detail before, during, and after surgery is thoughtfully managed for you.

Whether you are visiting from overseas or simply seeking the highest standard of care, our concierge offering allows you to focus entirely on your recovery with complete peace of mind.

Personalised Support Every Step of the Way

From the moment you decide to proceed with surgery, we will be there to guide and support you. Our aim is to provide you with the utmost care, comfort, and convenience throughout your journey. We offer a range of services to cater to your individual needs, including:

  • Accommodation Coordination: Recommendations and bookings at premium hotels near the clinic, tailored to your preferences, from discreet boutique stays to five-star luxury residences, or specialised recovery facilities.
  • Private Recovery Care: Personalised post-operative care packages, including medical essentials, comfort items, and advanced recovery support such as nutritional supplementation, lymphatic massage, and optional hyperbaric oxygen therapy, carefully selected to promote healing, enhance comfort, and support optimal outcomes.
  • Specialist Nurse or Trained Chaperone Assistance: If desired, we can arrange for a specialist nurse or trained chaperone to accompany you during your recovery, whether for reassurance, mobility assistance, or peace of mind.

Dedicated to Your Comfort and Care

Our Medical Concierge Service is designed to take the pressure out of planning, so you can focus entirely on your recovery and peace of mind. Whether you need help with travel arrangements, local recommendations, or discreet post-operative support, our team is here to assist, thoughtfully and seamlessly.

Louise Finch, with extensive experience in high-level patient and relationship coordination, personally oversees each journey. From initial contact through your final follow-up, she ensures every detail is managed with care, discretion, and complete attention to your individual needs.

Get in Touch

To find out more about our Medical Concierge Service or to start arranging your visit, we welcome you to contact Louise and the team. We’re here to ensure your journey with us is exceptional from start to finish.

Contact Us Today and let us take care of the details while you focus on your well-being.